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FAQ - Why didn't I receive my e-mail confirmation for my order?

That usually happens because a wrong e-mail address is entered in the order form, or your SPAM filters have "flagged" the email as SPAM. An order confirmation should be sent within 20 seconds after a order is placed. If you don't receive the e-mail confirmation of your order, you most likely will not receive the shipping confirmation either. We suggest you to contact us immediately by sending us an e-mail to